Voice call center service or voice process involves directly calling and responding to customers via phone for telemarketing purposes or customer service support. We recognize that English is the primary language of the world and Filipinos are top English speakers with a neutral accent. Extensive training sessions assure the knowledgeability and competence of our Filipino voice agents who use only the most advanced equipment and technology. Business queries are addressed on time as we act on behalf of your business 24/7 while our process guarantees a streamlined shift schedule for onshore and offshore accounts.
Voice Call Center Services:
- Updating Contact Lists and Verifications
- Delivery Information and Status
- Customer Service Support
- Technical Support
- Reservations and Bookings
- Appointment Setting
- Event Management
- Payment Reminder
- Order Processing
- Fund-raising Calls
- Lead Generation
- Live Answering
- Telemarketing
- Cold Calling
To know more about what we can do for your business, call or email us today.
EXCELSIABPO 