Your dedicated technical support team is tasked with monitoring and maintaining your organization’s computer systems and networks. They are responsible for diagnosing any hardware or software glitches and solve them either in person or over the phone. We train and deploy a dedicated team of product experts who will guide your customers through several tiers of technical support 24/7.
Technical Support Services:
Tier 1
- Call logging services
- Call escalation
- Information capturing
- Relaying scripted solutions
To know more about what we can do for your business, call or email us today.
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