With years of experience in e-commerce support, we have developed a strong business and commercial sense for our local and international clients. Our call center representatives have extensive knowledge on the products and services of each business as we are  responsible for overseeing and managing their e-commerce goals by formulating positioning and promoting growth strategies. In addition, we innovate and present new marketing platforms and strategies to improve your business’ online presence and increase e-sales.

E-Commerce Services:

  • Loyalty Programs
  • Invoice Inquiry
  • Balance Inquiry
  • Order Tracking and Fulfillment
  • Customer Care Support
  • Billing Support
  • Replacements
  • Account Management
  • Refund Assistance
  • Inbound Call Response
  • Call Forwarding Service
  • Help Desk Solutions
  • Order Taking
  • Order Tracking
  • Promotional Calls for Products and Services
  • Pre-sale Support via Chat and Call
  • Claim Management
  • Cross-Selling and Upselling

To know more about what we can do for your business, call or email us today.